Ola Care Subscription Plan launched: Check details here
Ola Electric on Saturday announced a comprehensive customer service programme – ‘Ola Care Subscription’ to further enhance its customer service levels. Users can now avail Ola Care facilities under two plans Ola Care and Ola Care+ with an annual subscription plan of Rs 1999 and Rs 2999 respectively.
Ola care has two tiers of subscription plans – Ola Care and Ola Care+. The benefits in Ola Care plan includes free labor on service, theft assistance helpline and Roadside and puncture assistance. Ola Care+ in addition to Ola Care’s benefits include annual comprehensive diagnostic, free home service and pick-up/drop, free consumables and 24/7 doctor & ambulance service.
Anshul Khandelwal, Chief Marketing Officer, Ola, said “Being a customer centric brand, service has always been a top priority for us. Through the ‘Ola Care Subscription Plan’, we are completely reimagining the customer service experience and aim to bring in the best-in-class after sales service for our customers. The subscription plan offers customers a 360 degree access to our service network which is equipped to cater to customers at the convenience of their doorstep or at their nearest Ola Experience Centres.”
The Ola Care subscription plan will focus on providing unmatchable ownership experience by offering the following services as part of the subscription:
For an annual subscription, Ola takes care of comprehensive scooter diagnostic, towing and puncture assist and theft assistance absolutely free of charge enabling its customers to get a hassle free experience.
It comes with 24×7 ambulance service, online doctor consultation, taxi for onward journey, hotel accommodation in case of breakdown outside city limits and vehicle custody services for the comfort of the users.
The Ola Care Subscription will now be more accessible to its users as the service requests can be scheduled right on the companion app and with over 200 service touch points. Ola has come much closer to its customers where Ola serves 600+ cities via service vans and physical stores. With this, the company ensures faster service than before where most services will be done within a day, the company claims in a statement.
The post Ola Care Subscription Plan launched: Check details here appeared first on BGR India.
Ola Electric on Saturday announced a comprehensive customer service programme – ‘Ola Care Subscription’ to further enhance its customer service levels. Users can now avail Ola Care facilities under two plans Ola Care and Ola Care+ with an annual subscription plan of Rs 1999 and Rs 2999 respectively.
Ola care has two tiers of subscription plans – Ola Care and Ola Care+. The benefits in Ola Care plan includes free labor on service, theft assistance helpline and Roadside and puncture assistance. Ola Care+ in addition to Ola Care’s benefits include annual comprehensive diagnostic, free home service and pick-up/drop, free consumables and 24/7 doctor & ambulance service.
Anshul Khandelwal, Chief Marketing Officer, Ola, said “Being a customer centric brand, service has always been a top priority for us. Through the ‘Ola Care Subscription Plan’, we are completely reimagining the customer service experience and aim to bring in the best-in-class after sales service for our customers. The subscription plan offers customers a 360 degree access to our service network which is equipped to cater to customers at the convenience of their doorstep or at their nearest Ola Experience Centres.”
The Ola Care subscription plan will focus on providing unmatchable ownership experience by offering the following services as part of the subscription:
For an annual subscription, Ola takes care of comprehensive scooter diagnostic, towing and puncture assist and theft assistance absolutely free of charge enabling its customers to get a hassle free experience.
It comes with 24×7 ambulance service, online doctor consultation, taxi for onward journey, hotel accommodation in case of breakdown outside city limits and vehicle custody services for the comfort of the users.
The Ola Care Subscription will now be more accessible to its users as the service requests can be scheduled right on the companion app and with over 200 service touch points. Ola has come much closer to its customers where Ola serves 600+ cities via service vans and physical stores. With this, the company ensures faster service than before where most services will be done within a day, the company claims in a statement.
The post Ola Care Subscription Plan launched: Check details here appeared first on BGR India.
