How to create, setup and use an iCloud email account

There are a number of options available when it comes to setting up a new email account, but if you’re looking to set up an Apple iCloud email, you’ve come to the right place.

Here’s a step-by-step of how to create and setup an iCloud email account on your iPhone, iPad, Mac and PC, as well as how to fix any problems and how to create an iCloud email alias.

How to create an iCloud email account on an iPhone, iPad, iPod or Mac

To create an iCloud email account on your iPhone, iPad or iPod, follow these steps:

Open SettingsTap on your name at the topTap on iCloudToggle Mail on and press ‘Create’ when the pop up appearsChoose the iCloud email address you wantTap on ‘Next’Make sure you are happy with it as you can’t change it afterwardsTap on ‘Done’

To create an iCloud account on your Mac, follow these steps:

Choose the Apple menu in the top left cornerClick on System PreferencesIf you’re running macOS Catalina 10.15 or later, click Apple ID then iCloudIf you’re running macOS 10.14 or earlier, you’ll just need to click iCloudSelect the tick box for MailChoose your iCloud email addressTap ‘OK’Click on ‘Create’ when you’re happy with the email account you’ve selected

How to fix problems setting up an iCloud account

First make sure you have selected an email address that isn’t already in use. A notification will pop up if the email is already in use, and suggestions will appear either in the Suggestions box on an iPhone, iPad or iPod, or in the drop down arrow on a Mac.

If you run into the “Problem Turning on Mail” error when setting up an iCloud email account on your iPhone, iPad or iPod, try signing out of iCloud and back into iCloud. Make sure you know your Apple ID and password before you sign out.

To sign out of iCloud: Open Settings > Click on your name > Scroll down to Sign Out > Follow the instructions.

To sign back into iCloud: Open Settings > Click on the bar at the top where your name was before you signed out > Follow the instructions.

How to setup an iCloud email account on your iPhone, iPad, iPod or Mac

Once you have created an iCloud email address, you might need to make sure it is turned on in the iCloud settings to see it appear in the Mail app on your iPhone, iPad, iPod or in Mail on your Mac.

To turn on your iCloud email account on an iPhone, iPad or iPod: Open Settings > Click on your name > iCloud > Toggle on Mail. 

To turn on your iCloud email account on a Mac: Open the Apple Menu in the top left > Select System Preferences > Tap on Apple ID (macOS 10.15 and later) > Select iCloud > Make sure the Mail box is ticked.

How to setup an iCloud email account on your PC

You’ll need to have created an iCloud account on an Apple device first but after you have your iCloud account, you can then set it up on a Windows PC. 

To do this, follow these steps: 

Download the iCloud for Windows app – you’ll find this in the Microsoft Store if you’re running Windows 10 (May 2019 update and later), or you can download it from here. Enter the Apple ID and password you used to setup your iCloud accountTurn on the features you wantClick Apply 

How to create an iCloud email alias

An email alias allows you to hide your iCloud email address from a recipient, as well as manage the emails you receive and monitor unwanted emails, or spam. You can also use the Hide My Email feature if you are running iOS 15 or later.

In terms of aliases, it’s possible to have three email aliases with iCloud Mail and you can send and receive emails with an alias. It’s worth noting that you won’t be able to sign into iCloud.com with an email alias and you can’t create another Apple ID, nor can the alias be changed to a primary email address.

To create an iCloud email alias, follow these steps:

Open iCloud.com on a browser and sign in with your Apple IDTap on MailTap on the Settings cog in the bottom left cornerSelect PreferencesChoose the Account tabSelect ‘Add an alias…’Choose the alias name, which will become the email addressAdd a Full Name, which will appear in the From field in the emails you sendChoose a label and label colour, which will help you categorise which emails are sent to the alias Tap ‘Done’  

To disable or delete an iCloud.com alias, follow these steps: 

Open iCloud.com on a browser and sign in with your Apple IDTap on MailTap on the Settings cog in the bottom left cornerSelect PreferencesChoose the Account tabSelect the alias you want to disable or delete on the leftTick the disable alias boxOr choose delete