March 10, 2026

UK Virgin Mobile and O2 customers won’t have to pay to roam in the EU

0

What you need to know

O2 and Virgin Media customers will continue to roam in the EU for free, using their current data, call, and text plans.
Customers of Vodafone, EE, and Three will be charged fees later this year.
This comes after the UK chose to leave the EU and is no longer covered by previous roaming agreements.

Will the likes of Vodafone, EE, and Three follow suit?

Customers of both Virgin Mobile and O2 in the UK won’t have to pay to roam when entering EU countries, the two companies have announced. Roaming charges are being introduced by a number of competing carriers as a result of the UK’s decision to leave the EU. Previously, UK users didn’t need to worry about international roaming fees regardless of the carrier they were on thanks to EU deals.

The announcement means that customers of Virgin Mobile and O2 will be able to use their normal bucket of data, messages, and calls when roaming in the EU without any additional charges being levied. Vodafone, EE, and Three are set to bring fees into play later this year.

The BBC reports that Virgin Media O2, the company that now owns both O2 and Virgin Media, believes it could be saving families up to £100 when traveling.

Virgin Media O2 – the company that owns the Virgin Mobile and O2 networks – said a family of four going abroad for two weeks could see an extra £100 on their bill, based on analysis of rates from other providers.

“We’re starting the year by giving our customers some certainty: we will not be reintroducing roaming fees in Europe for customers on O2 or Virgin Mobile,” said Gareth Turpin, chief commercial officer.

It’s hoped that this will cause a rethink among carriers that will introduce charges, with competition doing what competition does — driving down prices. Whether that will happen quickly enough for this summer’s holiday-makers remains to be seen, however.