Asus makes big customer service changes after troubling investigation
![Asus makes big customer service changes after troubling investigation](https://static1.pocketlintimages.com/wordpress/wp-content/uploads/wm/2024/06/asus-rog-ally-review-photo-feature.jpg)
Asus has announced a new initiative to repair its reputation after customers were charged for services that should have been covered by their warranty. Anyone who was unfairly charged or denied a repair can contact executivecare@asus.com to have their claim reassessed.