How to turn on Ring’s end-to-end encryption on your doorbell or camera

Amazon-owned Ring announced last autumn it would adopt end-to-end encryption, Then, in January, it started to add support to its cameras in technical preview. Now, Ring’s end-to-end encryption is leaving preview. That means it’s currently available to US users and is rolling out globally to all users.

The new security feature encrypts video streams (coming from your Ring camera and to a device) so that your footage isn’t viewable or accessible by anyone trying to intercept it. Previously, Ring camera footage was encrypted when transmitted to Ring’s server, but Ring could access that footage to enable some features. Ring maintained it did not view customer videos without permission, but it could, technically, do so. It also handed over your Ring camera footage to law enforcement when served with a search warrant.

End-to-end encryption ends most of that. Ring’s new feature ensures your video streams can only be viewed by you on an enrolled iOS or Android device, so Ring can’t access that footage at all. But you need to opt-in to enable/use it. In a statement to the media, Ring said end-to-end encryption is about “user choice, to create that advanced layer of security”.

Which Ring cameras support end-to-end encryption?

It works with 13 Ring cameras. Ring’s battery-powered video doorbells and cameras don’t support end-to-end encryption.

Ring Video Doorbell ProRing Video Doorbell Pro 2Ring Video Doorbell EliteRing Video Doorbell WiredRing Spotlight Cam WiredRing Spotlight Cam MountStick Up Cam Elite (2nd Gen)Stick Up Cam Wired (2nd Gen)Indoor CamRing Floodlight Cam (1st Gen)Ring Floodlight Cam Wired ProRing Floodlight Cam Wired PlusRing Stick Up Cam Plug-In (3rd Gen

You can also see the full list of compatible models on Ring’s website.

How to set up end-to-end encryption on your Ring camera

Setting up your device in the Ring app for “Video End-to-End Encryption” (or video E2EE) requires multiple steps. 

What’s required

You need one of the supported Ring cameras mentioned above. You also need an iPhone running iOS 12 or later or an Android phone running Android 8+ (Oreo) or later. And you need the latest version of the Ring app (Ring app versions 5.34.0 and higher and Android 3.34.0 and higher). Go here to find out how to update the Ring app.

Turn on encryption

Step one

Go to Control Center in the Ring app.Tap Video EncryptionTap Advanced SettingsTap Video End-to-End Encryption

Step two

Tap Get StartedFollow the in-app instructions to enroll your account in encryption.Generate new passphraseBe sure to enter all lowercase letters, include the hyphens, and don’t add any spaces.If you lose your passphrase, there is no way to recover it.You will have to start over and re-enroll additional mobile devices.You may lose access to E2EE videos that you have already recorded.

Step three

Tap Resume SetupFollow the in-app instructions to enroll your mobile device in encryption.

Step four

Tap Resume SetupFollow the in-app instructions to enroll your mobile device in encryption.

Step five

Once your enrolled Ring device has completed its update and setup, push the front button on your doorbell or trigger motion on your camera to complete the test. This will complete se up.

Note: To turn off end-to-end encryption, follow step two of the above instructions, but choose to disenroll.

Want to know more?

See Ring’s FAQ page. We also have these Ring camera guides:

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